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Postby simon-ses » Mon Nov 18, 2019 3:18 pm
After installing Sophos the Auto-Update is not configured:

The first step is to uninstall Sophos. If you cannot find the uninstaller (it is located in the Library folder in the Sophhos subfolder), you can download an uninstaller here: http://www.sophos.com/en-us/support/kno ... 21206.aspx

The installation instructions can be found during the download (in your user account on our website: https://www.projektneptun.ch/en/account/downloadserver) or in this thread in the forum: viewtopic.php?f=43&t=7342#p9430

Here are the instructions:
- Open the download 'Sophos_Anti_Virus_9.5.2.dmg' with a double click
- right-click on 'Sophos Installer.app' and select 'Show package contents
- in the new window navigate to the folder "MacOS" (Content -> MacOS) and execute "Installer" by double-clicking it
- Follow installation process
- if Auto Update was not automatically configured anyway: Uninstall Sophos again (see link to Unistaller download in post above), restart OSX and try installation again.

If you don't manage it, the best thing to do is to visit us at the Helppoint: https://www.projektneptun.ch/de/support ... nts/info/1
Postby simon-ses » Mon Nov 18, 2019 3:19 pm
Mind the security settings in the system settings:
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